Our priorities

At RTD, we are stewards of our riders, our communities and our environment. We are dedicated to serve the public and meet the transit needs for our riders and communities. We do this by building new infrastructure, providing new, clean and safe vehicles, listening to your concerns and suggestions, and striving to provide our riders the best transit experiences for rail and bus transportation.

Learn more about what we do each and every day fulfill our mission to meet our constituents’ present and future public transportation needs by providing safe, clean, reliable, courteous, accessible, and cost-effective service throughout the District.

Keeping our riders safe

Security programs

The safety and security of our riders is a top priority. We have implemented several measures to improve your security while riding RTD.

  • Our transit police are present on our bus and rail vehicles, at stations, bus stops, and our Park-n-Ride facilities.
  • All of our buses, rail vehicles, stations, and Park-n-Rides are equipped with surveillance cameras and monitored 24/7 at our high tech Security Command Center.
  • Our Transit Watch program provides you direct communication with our transit police to report suspicious activity. This includes our Transit Watch app to help you report activity directly from your phone and anonymously. Learn more

Safety programs

With trains and buses always on the move, it’s important to educate our riders and public about the importance of safety on and around our transit systems. Our safety programs are designed to educate and improve the safety of our riders when using the public transit system.

  • Community Emergency Response Training is a program that trains volunteers to provide assistance to victims and safety professionals in case of medical emergency or disaster. Learn more
  • Partners in Safety is a collaborative effort between RTD, riders, and the general public to promote a safer environment around RTD vehicles. Learn more
  • The Dumb Ways to Die campaign encourages riders to be safe around buses and trains using fun, silly characters from the popular song, video and smartphone app. Learn more

Protecting our environment

Keeping mother nature happy

At RTD, we are committed to leaving a clean planet to our children. RTD has been a leader in implementing programs like gas emissions reduction, clean air initiatives, energy conservation, and renewable energy. Our goal is to improve air quality of the Mile High City.

We have established sustainability policies and guidelines to foster sustainability in all aspects of RTD activities. We also have implemented specific environmental programs including:

  • Bus emissions inspection
  • Recycling
  • Clean fuel
  • Electric Free MallRide shuttles
  • Engine replacement/upgrading
  • Freon recovery
  • New parts cleaning system
  • New vehicle paint and improved painting techniques
  • Spill containment units
  • Stormwater management
  • Xeriscaping
Learn more about our environmental programs
New fleet of all-electric Free MallRide Shuttles rolled out August 29, 2016

Transit Oriented Development (TOD) program

RTD is a key player in the implementation of Transit Oriented Communities, a program aimed at developing a pedestrian-oriented environment in places accessible by public transit. Our roles focus primarily on station area improvements, addressing community needs, long term planning coordination, and station redevelopment efforts. Learn more about TOD

Adopt-a-Stop program

It takes a village... to make our environment cleaner. RTD launched Adopt-A-Stop Program to encourage the public to cooperate with RTD in keeping bus stops clean. Get involved in our Adopt-a-Stop program

Giving back to the community

Workforce Initiative Now (WIN) program

It is very important to us to give back to the community we serve every day. RTD has pioneered an innovative Workforce Initiative Now (WIN) program that has become a benchmark in the transit industry and has inspired other public transit agencies. The WIN program is a collaborative partnership between RTD, Community College of Denver, Denver Transit Partners (DTP) and the Urban League of Metropolitan Denver to create careers in public transit and construction industries and to build communities. Learn more about WIN

Other community initiatives

RTD is also proud to actively participate in many events in the community:

The Art-n-Transit program features public artwork around RTD transit hubs and stations.

Providing a reliable service

State of Good Repair

Proactive maintenance is essential for delivering safe and reliable transit service to our customers. Our State of Good Repair program is a preventative maintenance program designed to optimize our system to better serve our communities. Using an extensive asset management approach, we are able to effectively manage and maintain our assets and infrastructure in order to maximize benefits, reduce risk, and provide quality assurance for our customers.

Sharing our knowledge

Best Practices

With baby boomers nearing retirement, transit agencies have to find ways to pass their transit professionals knowledge and expertise to the next generation. Peer transit agencies across the nation and world have expressed a great deal of interest in RTD's successes and lessons learned in project delivery, finance, security, workforce development and operations. We have gathered best practices to share with our peers as well as with the youngest generation of RTD's employees.

Read RTD's Best Practices
Our people are our most valuable asset and we want to share their knowledge.